Improving Agents Engagement with Customers

Improving agents engagement with customers is a part of the challenge of running a contact center. Just because one method works, it will not promise you the same result every time.    Agents need to be aware of what customers want. Improving agents engagement means that they need to adapt to changes, and they need to do it fast. While…

0 Comments
Close Menu

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close