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Communication Channels

Email Support

Tool you need to respond effectively to your customers.

Live Chat Support

Reach more customers and interact with your customers in real-time.

Voice Support

Provide inbound and outbound powerful phone support.

Direct Messaging Support

Manage customer requests across all social channels.

SMS Support

Reach more customers with short message service.

Supporting Features

Collaboration

Reach more customers with collaboration.

Knowledge Base

Reach more customers with knowledge base.

Chatbot

Reach more customers with chatbot Artificial intelligence.

Video Support

Communicate 'face-to-face' virtually through live video interactions.
Pricing
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Blog

Gain information on customer support and the contact center world.

Video Library

Understanding Cention through video.

E-Book Library

Learn more about how you can elevate your customer experience.

API Documentation

Containing instructions about how to effectively use and integrate with an API.

Connectors

Integrate your contact center with the best of the best.
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We help to elevate your customer experience.

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Join the Cention Family.

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Reputation by association is alright by us.

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Hälsingegatan 49,
113 31 Stockholm
Sweden.

Menara Worldwide,
198, Jalan Bukit Bintang,
55100, Kuala Lumpur,
Malaysia.

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