Pricing

Foundation

One channel

$39

per user per month
(billed annually)
$41
for monthly payment

Two channels

$52

per user per month
(billed annually)
$55
for monthly payment

All channels

$66

per user per month
(billed annually)
$69
for monthly payment

Professional

One channel

$68

per user per month
(billed annually)
$72
for monthly payment

Two channels

$91

per user per month
(billed annually)
$96
for monthly payment

All channels

$114

per user per month
(billed annually)
$120
for monthly payment

Enterprise

One channel

$88

per user per month
(billed annually)
$93
for monthly payment

Two channels

$118

per user per month
(billed annually)
$124
for monthly payment

All channels

$147

per user per month
(billed annually)
$155
for monthly payment

FeaturesFoundationProfessionalEnterprise
Routing
Queue priorities
Basic errand handling
Errand history
Customer history
Errand notes
Up to 10 areas
Spell check 80+ languages
Knowledge base
Search
Predefined reports
Email support 8-5
6 months storage of data
Attachments up to 10 MB
Advanced errand handling
Feature system enabled
OMNI channel
Bots
Proactive chat
Grouping of errands
Due date
Classification
Satisfaction surveys
Advanced reports
Automatic reports
External Experts
Live translation
Q&A
Notifications
1 Organization
Unlimited areas
Integration enabled
VPN & Firewall enabled
Email & phone support 8-5
12 months storage of data
Attachments up to 20 MB
Exports
Voice logging
High Availability
High volume API
Unlimited organizations
Implementation support
Assigned implementation specialist
60 days coaching
Email & phone support 24/7
24 months storage of data
Attachments up to 30 MB
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