Cention » Pricing

Pricing

One channel	Two channels	All channels
$39	$52	$66
per user per month (billed annually)	per user per month (billed annually)	per user per month (billed annually)
$41 for monthly payment	$55 for monthly payment	$69 for monthly payment

One channel	Two channels	All channels
$68	$91	$114
per user per month (billed annually)	per user per month (billed annually)	per user per month (billed annually)
$72 for monthly payment	$96 for monthly payment	$120 for monthly payment

One channel	Two channels	All channels
$88	$118	$147
per user per month (billed annually)	per user per month (billed annually)	per user per month (billed annually)
$93 for monthly payment	$124 for monthly payment	$155 for monthly payment

Features	Foundation	Professional	Enterprise
Routing	✓	✓	✓
Queue priorities	✓	✓	✓
Basic errand handling	✓	✓	✓
Errand history	✓	✓	✓
Customer history	✓	✓	✓
Errand notes	✓	✓	✓
Up to 10 areas	✓	✓	✓
Spell check 80+ languages	✓	✓	✓
Knowledgebase	✓	✓	✓
Search	✓	✓	✓
Predefined reports	✓	✓	✓
Email support 8-5	✓	✓	✓
6 months storage of data	✓	✓	✓
Attachments up to 10 MB	✓	✓	✓
Advanced errand handling		✓	✓
Feature system enabled		✓	✓
OMNI channel		✓	✓
Bots		✓	✓
Proactive chat		✓	✓
Grouping of errands		✓	✓
Due date		✓	✓
Classification		✓	✓
Satisfaction surveys		✓	✓
Advanced reports		✓	✓
Automatic reports		✓	✓
External Experts		✓	✓
Live translation		✓	✓
Q&A		✓	✓
Notifications		✓	✓
1 Organization		✓	✓
Unlimited areas		✓	✓
Integration enabled		✓	✓
VPN & Firewall enabled		✓	✓
Email & phone support 8-5		✓	✓
12 months storage of data		✓	✓
Attachments up to 20 MB		✓	✓
Exports			✓
Voice logging			✓
High Availability			✓
Hight volume API			✓
Unlimited organizations			✓
Implementation support			✓
Assigned implementation specialist			✓
60 days coaching			✓
Email & phone support 24/7			✓
24 months storage of data			✓
Attachments up to 30 MB			✓

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