Handle all your email flows through Cention, route on account level. Fetch from anywhere. Integrated into the powerfull errand handling that gives your users the tools they need. Everything from Automated translations to knowledge bases and more. Emails is one of our oldest channels first launched in 2000 we have years of customer driven development into this to facilitate your needs.
Live chat is growing to replace phone-calls for some interactions. It is a superior channel to engage with customers at the decision making moments online.
Track, capture and engage your visitors through chat. Give real-time support to them in an intelligent way to boost your sales and services.
We currently integrate with these channels:
Our services for SMS include either hosted gateways with our partners or you can use your own, we got full support for the SMPP protocol right at your fingertips.