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Foundation

One channel Two channels All channels
$39 $52 $66
per user per month
(billed annually)
per user per month
(billed annually)
per user per month
(billed annually)
$41
for monthly payment
$55
for monthly payment
$69
for monthly payment

Includes

  • Unlimited email accounts
  • Unlimited chat fronts
  • Unlimited social media pages / communications
  • Unlimited SMS numbers in- and outbound
  • Routing
  • Que priorities
  • Basic errand handling
  • Errand history
  • Customer history
  • Errand notes
  • Up to 10 areas
  • Spell check 80+ languages
  • Knowledgebase
  • Search
  • Predefined reports
  • Email support 8-5
  • 6 months storage of data
  • Attachments up to 10 MB

Professional

One channel Two channels All channels
$68 $91 $114
per user per month
(billed annually)
per user per month
(billed annually)
per user per month
(billed annually)
$72
for monthly payment
$96
for monthly payment
$120
for monthly payment

Includes

  • Foundation +
  • Advanced errand handling
  • Feature system enabled
  • OMNI channel
  • Grouping of errands
  • Due date
  • Classification
  • Satisfaction surveys
  • Advanced reports
  • Automatic reports
  • External Expert
  • Live translation
  • Q&A
  • Notifications
  • 1 Organization
  • Unlimited areas
  • Integration enabled
  • VPN & Firewall enabled
  • Email & phone support 8-5
  • 12 months storage of data
  • Attachments up to 20 MB

Enterprise

One channel Two channels All channels
$88 $118 $147
per user per month
(billed annually)
per user per month
(billed annually)
per user per month
(billed annually)
$93
for monthly payment
$124
for monthly payment
$155
for monthly payment

Includes

  • Professional +
  • Exports
  • High Availability
  • High volume API
  • Unlimited organizations
  • Implementation support
  • Assigned implementation specialist
  • 60 days coaching
  • Email & phone support 24/7
  • 24 months storage of data
  • Attachments up to 30 MB

Features Foundation Professional Enterprise
Routing
Que priorities
Basic errand handling
Errand history
Customer history
Errand notes
Up to 10 areas
Spell check 80+ languages
Knowledgebase
Search
Predefined reports
Email support 8-5
6 months storage of data
Attachments up to 10 MB
Advanced errand handling
Feature system enabled
OMNI channel
Grouping of errands
Due date
Classification
Satisfaction surveys
Advanced reports
Automatic reports
External Experts
Live translation
Q&A
Notifications
1 Organization
Unlimited areas
Integration enabled
VPN & Firewall enabled
Email & phone support 8-5
12 months storage of data
Attachments up to 20 MB
Exports
High Availability
Hight volume API
Unlimited organizations
Implementation support
Assigned implementation specialist
60 days coaching
Email & phone support 24/7
24 months storage of data
Attachments up to 30 MB
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